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Dudley Wood Primary School and Pre-School

Child Protection and Safeguarding

At Dudley Wood Primary School we are committed to safeguarding and promoting the welfare of all children and young people both within the school environment and outside.


Please take the time to read our Child Protection and Safeguarding Policy below or ask at the school office if you would prefer a paper copy.


The Designated Safeguarding Lead at Dudley Wood Primary School is Mrs S Guest, Headteacher


The Deputy Designated Safeguarding Leads at Dudley Wood Primary School are Ms L Bowen, Mrs W Rickers,

Miss S Price, and Mrs L Jones


If you are worried about a child you can speak to us at any time. 


Alternatively you can call Dudley Children’s Social Care. During office hours call the children's services referral and advice service on 0300 555 0050 (9:00 – 5:00 Mon-Fri). Out of office hours contact the Emergency Duty Team on 0300 555 8574 or in an emergency call 999.


If you contact Dudley safeguarding you will speak to a professional who will listen to your concerns. They may take a few details and might need to contact you again but your concern will be dealt with quickly and appropriately.


You do not need to provide your name or give contact details if you do not wish to do so. Anonymous calls will not be ignored.


You can also contact ChildLine on 0800 1111 or email them by visiting their website


Remember, it is everyone’s responsibility to safeguard children and protect them from harm.

Early Help

What is Early Help?

Early Help is taking action early to provide support where problems are emerging for children, young people and their families. Early help support may be provided at any point in a child or young person’s life. The sooner the family receives the support, the sooner they are able to improve their situation and prevent the need for prolonged support.

Early Help is here to find out what is working well for families and what areas they might be worried about; it can help to build on families’ strengths and identify any needs where support might be needed. It is an approach that brings people together from different teams and services who work together with the whole family. The main focus is to improve outcomes for children.

Why would I need Early Help?

The type of things that Early Help can support you with include:

  • Worries about your child’s health development or behaviour
  • You might be worried about how they are doing at school
  • You might have worries about money or housing and how that is affecting you
  • Your child and family may be affected by domestic abuse, drugs, alcohol, ill health or crime

Early Help can give you the tools to solve challenges or problems you are experiencing with help from others where needed.

Who do I ask for help?

You can talk with someone who you’re familiar with - a teacher, health professional or support worker who might be able to help.

You can also contact your local Family Centre and ask to speak to a Duty Worker who will be able to provide lots of advice around Early Help and how it might be able to support you.

Here are some useful sites for parents:

We are an Operation Encompass School


Our school is part of a national project called Operation Encompass, which is run locally in partnership with the Local Authority and West Midlands Police.


Operation Encompass is a process whereby the Police and the Local Authority will inform Mrs Guest, the Designated Safeguarding Lead if a child has experienced any domestic incident. 


Information sharing between agencies allows school staff to provide emotional and practical support to pupils experiencing domestic abuse. 


All records are managed at Child Protection level with the highest level of security and confidentiality, and in ful accordance with GDPR.


For help and support


  • Go to the Black Country Women's Aid website. Click on the link below. 
  • Call Dudley borough's single point of contact (SPOC) 01384 455411.
  • Use the West Midlands Police online chat service. Click on the link below.